What to do if you’re in a crisis

When you, or someone you know, is in crisis you may need help very quickly.

If you, or someone else, feels like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help.

Please do one of the following:

  • Call 999 for an ambulance
  • Go straight to A&E, if you can (nearest hospital is Ysbyty Glan Clwyd, Bodelwyddan LL18 5UJ)
  • In Wales, you can call NHS Direct Wales 24/7 on 0845 4647 to find out what immediate support is available near you.

If you can’t do this by yourself, ask someone to help you.

Mental health emergencies are serious. You’re not wasting anyone’s time.

Someone I know is in immediate danger of seriously harming themselves or endangering someone else:

Contact Social Services on 01824 706000 (Denbighshire during office hours).

Outside of these hours, the Emergency Duty Team can be called on 0345 053 3116.

They can arrange for the person to be assessed under the Mental Health Act. Please be aware that this could lead to the person being sectioned in hospital and treated without their consent.

Call 999 if you cannot get through anywhere else.

If you need to talk to someone right now:

CALL Helpline (Community Advice & Listening Line)

The Samaritans

  • Call 116 123 (calls are free)
  • Available 24/7


Mind Infoline

Mindline Trans+ National Helpline

  • Call 0300 330 5468
  • National helpline for people who identify as Trans, non-binary & their friends and families
  • Lines open every Monday and Friday, 8pm-Midnight

Further Information

If these situations do not describe you at the moment, other forms of help might be more appropriate.

For further information, please follow the links to:

How to help someone who is suicidal
Factsheet: Crisis services
Mind trouble shooters: Panic attacks