About Us

Vale of Clwyd Mind provides services and support to people affected by mental ill health

We’re Vale of Clwyd Mind

You’re not alone! We’re your local mental health charity and we’re here to help. Vale of Clwyd Mind is affiliated to National Mind. Our aim is to help people in our local communities to improve their mental health and wellbeing. We want everyone to live their best life possible. We do this by providing a range of services that focus on recovery and empower people to take control of their own wellbeing.

We are an independent local charity that was established in 1979. We are governed by a Board of Trustees and we are committed to delivering services that meet the ever-changing needs of our community, involving service users with the design, development, delivery and review of the services we offer.

Our Vision, Missions & Values

Our Vision

We are an organisation aspiring to keep people and communities mentally healthy throughout their lives.

Our Mission

Vale of Clwyd Mind is a leading Mental Health Charity in Wales.

  • We will campaign for improvements in services which are socially inclusive
  • We will campaign for the elimination of the stigma associated with mental illness
  • We will provide sustainable services to support and care for people with mental health problems
  • We will maintain our autonomy working closely and collaboratively with like minded individuals and organisations

We are:

  • Person centred
  • Flexible, innovative and creative
  • Committed to making the best use of our finances and resources

Our Values

  • Integrity
  • Quality of Service
  • Accessibility
  • Equality & Diversity
  • Creativity

Our Trustees

Vale of Clwyd Mind is governed by Board of Trustees who all bring extensive knowledge and experience to the organisation. Our Trustees ensure we are working within our mission and values at all times and that the targets we set strive to achieve our vision.

Trustees play an essential role at Vale of Clwyd Mind. Our staff and volunteers handle the day-to-day running of the charity, whereas trustees focus on our overall strategy and goals. They ensure we’re using our resources effectively and sustainably and supporting people’s mental health in the local area to the greatest possible degree.

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Jenny Gilmore

Chair of Trustees
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Alex (Sandy) Kirkwood

Vice Chair of Trustees
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Allan Jones

Treasurer
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Clwyd Wynne

Trustee
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Gwynfryn Evans

Trustee
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Karen Billinge

Trustee
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Mark Young

Trustee

Our Staff

Paul Moore CEO

Paul Moore

Chief Executive Officer

Paul was appointed as CEO in March 2021 and is responsible for the operational management of Vale of Clwyd Mind which includes implementing and reporting on our strategy and supporting the Board of Trustees with governance and strategic development.

Paul’s background includes management positions in Domiciliary Care, Learning Disabilities, Housing and Local Authorities. Paul brings to our local Mind a wealth of experience and an infectious enthusiasm and desire to take the organisation forward for the benefit of the local community.

Married with 2 teenage children, Paul’s interests include D.I.Y, walking, cycling and socialising. Never far from his side is Rosie his cheeky and adorable cockerpoo who is also Vale of Clwyd Mind’s resident security chief!

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Michelle Ellis

Financial Controller

m.ellis@valeofclwydmind.org.uk

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Jenny Bolton

Community Services Manager

j.bolton@valeofclwydmind.org.uk

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Freda Smith

Quality Assurance Officer

f.smith@valeofclwydmind.org.uk

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Monique Lane

Supported Housing Manager

m.lane@valeofclwydmind.org.uk

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Chris Southern

Business Development Officer

c.southern@valeofclwydmind.org.uk

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Justine Chinn

GP Supported Self Help Practitioner & Team Leader

j.chinn@valeofclwydmind.org.uk

Our Volunteers

Vale of Clwyd Mind’s Volunteers play a vital role in the life of the organisation. Quite simply, we would not be able to provide the services we do without them.

Volunteering can be a really rewarding and useful experience – and there’s probably more ways of doing it than you might think. From helping support our Social groups, Allotments, Walking Groups to working on our Rural Communities mobile Outreach vehicle, D.O.R.I.S. Some Volunteers go on to be a Trustee or help organise our events. There are many ways you can give your time.

Some of our at the Volunteers’ Forum, September 2023


Our Staff and Volunteers meet every quarter to discuss the work that is taking place and plans for the future. In 2023, at the Volunteers’ Celebration Day, Volunteers were presented with certificates and small tokens of appreciation by the High Sheriff of Clwyd, Kate Hill-Trevor.

    Interested in Volunteering?

    Complete the form below to receive more information about volunteering

    Policies

    Vale of Clwyd Mind writes and implements a number of policies which ensure that we are always working within best practice guidelines and delivering services of the highest possible standard. We are committed to the Mind Quality Management standard which enables us to introduce and maintain quality management and a culture of continuous improvement.

    Privacy

    We will look after any personal information that you share with us and will only use it in the ways we need to, and that is expected of us.

    Compliments, Comments and Complaints Policy
    GDPR Data Protection Policy

    Safeguarding

    We are committed to supporting the right of adults at risk to be protected from abuse and to making sure all staff and volunteers work together.

    Safeguarding Adults Policy
    Safeguarding Children & Young People Policy

    Accreditations & Awards

    Mind Quality Mark (MQM)

    Vale of Clwyd Mind holds the Mind Quality Mark (MQM).

    MQM sets out the baseline of best practice and legal compliance in all areas of a local Mind’s governance and activities. To achieve the MQM a local Mind must meet or exceed all 24 key standards.

    Local Minds undergo a rigorous assessment which includes a thorough appraisal of organisational policies and procedures as well as a visit and interviews with trustees, staff, volunteers, and people who use services. MQM is awarded when all standards are fully met.

    The MQM provides assurance that local Minds across England and Wales are well-run organisations who meet Mind’s expectations of good practice, and in many cases excel beyond those expectations. It provides assurance that they are healthy, ambitious, and strong in providing the highest quality support to people experiencing or at risk of developing mental health problems.

    Investors in Volunteers (IIV)
    High Sheriff Award—DORIS

    Read our

    Latest News

    And the Winner is!!

    Vale of Clwyd Mind holds a Christmas Card Design Competition every year. The winner for [...]